Tag Archives: OnStar

FamilyLink from OnStar: Another Way Chevy Keeps Your Family Safe

Nowadays, the roads can seem scarier than ever with the ratcheting number of distracted drivers and the levels of danger on roads across the country. But, Chevy drivers can feel safer when their family is behind the wheel thanks to the newly-added FamilyLink from OnStar program, an exciting new information feature from one of Chevrolet’s longest-lasting partners in safety-first driving.

FamilyLink from OnStar is an opt-in expansion for OnStar subscribers that allows users to track any FamilyLink-enabled vehicle through the online OnStar portal. You can customize your FamilyLink experience by selecting when you’ll receive text message or email alerts, such as when the linked vehicle arrives safely at its destination or when it’s driving through inclement weather conditions. You can also remotely check the vehicle’s location at any time, information that only you and your pre-approved list of users have access to. Now, there’s no need for your loved ones to text or call from the road and lessen awareness while driving.

Chevrolet Family Safety - McKinney, Texas

The best part? When you buy a new Chevy vehicle, Chevrolet is offering FamilyLink at no extra charge for the first three months, ensuring equal access to and knowledge of available safety features to all their customers.

If you think you and your family are ready for a safer-than-ever new ride, visit El Dorado Chevy to see our lineup of powerful Chevrolet models.

More Chevy Drivers Requesting OnStar in Spanish

OnStar in Spanish

As the number of Spanish speakers in the United States increases so does the number of Chevy owners requesting OnStar in Spanish. OnStar has had Spanish-speaker advisors for years, but the numbers of Spanish calls coming in is increasing.

In fact, Chevrolet says more than 1,000 Spanish speakers press the OnStar button every day, which is 30% more than in 2013.

“We understand that not all Chevrolet owners speak English fluently or at all…” said Terry Inch, executive director of GM’s Global Connected Customer Experience. “As a result, OnStar has a dedicated team of advisors who can help Spanish-speaking customers keep safe, connected and ready for the road ahead.”

Chevrolet owners can have their OnStar requests automatically routed to the Spanish team if they want. They can either set this up at the dealership with an OnStar welcome call or request the feature themselves at any time by pressing the blue OnStar button in their Chevrolet vehicle.

Every new Chevrolet vehicle includes the OnStar Basic Plan for five years at no charge. The Basic Plan includes great features like Dealer Maintenance Notification, Advanced Diagnostics, and access to the myChevrolet mobile app.

Here at El Dorado Chevrolet, we are here to help any of our customers with any of their OnStar needs.